Clearer thinking - Better business
Koios Business Support Services has grown as a direct consequence of an increasing number of requests from our customer base, both for access to interim cover and for provision of support services – sometimes of a highly specialist type. We recognise the value of developing Koios’ ecosystem of reliable and experienced experts be they developers, security specialists or acknowledged leaders in their specific field, and the benefits this can give to clients wishing to engage them on an interim or retained basis. The nature of these engagements gives strong testimony to the trust underpinning our client relationships.
Similarly our customers see the value of formal service contracts and they appreciate Koios’ responsive approach to developing highly bespoke services. Currently we provide services around implementation support and service desk support for Open Source software packages; and collaborative working support for business processes for commercial and government clients both within the UK and internationally.
At Koios we pride ourselves on our agility and responsiveness – characteristics that one would expect from a small company. These, when allied with our core skills, give Koios a depth of expertise and breadth of capability that is greater than that to be found in some much larger organisations. We seek to draw on these strengths to service our customers’ needs with the highest grade support.